Inquirly for Automotive

Inquirly for Automotive

Automotive dealerships are using the Inquirly tablet solution to increase transparency in the sales and service departments.

Attract New Customers

Customers who are planning to get their car serviced or buy a new one, look for reviews online on customer review sites and social media. Inquirly ensures that your business’s social page is living and engaging. Customers with negative service feedback are attended while they are still at your dealership service center.

Inquirly helps you:

  • Update and maintain your social media and customer review profiles to build a great brand reputation and customer experience.
  • Use nearby marketing technology to find new customers near you and engage with them with personalized messages, offers & goodies.
  • Create engaging content that has a high word of mouth sharing value.
  • Enhance your discoverability by listing your business with Inquirly.
  • Organize your customer fulfillment workflows by creating sales, marketing & feedback pipelines.

Customer Relationships Made with Love

Win your customers’ hearts by staying on top of the game. At Inquirly, we believe in ‘communication is key‘, and that each message needs to be personalised. We don’t believe in back-offices and want you to own the engagement with your customers. Inquirly helps your strengthen customer relationships and helps you:

  • Create a great content calendar with awesome content.
  • Respond to customer communication, be it from social media, feedback, reviews or any other listing forum.
  • Re-engage with customers by creating campaigns and email newsletters.

Manage your Processes

At Inquirly, we believe that to excel at customer engagement, your organisational processes need to be rock solid. And there’s no reason why we shouldn’t help you with that! Inquirly lets you:

  • Create pipelines of customer engagement via sales, marketing & feedback campaigns.
  • Build teams, roles and organisational structures.
  • Chat and collaborate within your team to serve your customers in the best possible fashion.
  • Move away from notebooks, registers and Excel sheets and get introduced to a new paradigm of business process management.

Inquirly has been helping automotive brands

Collect customer feedback automatically through multiple channels

Monitor reviews and comments on a realtime basis

Capture in-location leads through beacons and tablets

Engage omni-channel with PowerShare – the most complete content sharing suite

Manage sales, marketing & feedback pipelines

Real time alerts to correct negative customer experiences before they leave your dealership.

Inquirly-happy Brands

The Inquirly team designed a feedback system for our delivery, sales and service processes. The team was attentive and responsive and the platform was fine-tuned to meet our requirements in a seamless way.- Sunitha Adhyam, GM - Sales, Elite Voklswagen
Since we started using Inquirly's Feedback Solution at our service centers, our complaint rate has reduced from 1.1 to 0.7 in the last three months. CRC concerns have reduce from 14 to 4 concerns Avg/month.- Pradeep Kempanna, Regional Manager South, Ford India
Very innovative and good system. Resolves most of the customer handling issues hence forth saves us associated costs and enhances customer satisfaction.- Harsha Patil, Patson Ford

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