omni channel retail | social campaigns | feedback solution | qr solution

The Inquirly Stack


The most complete omni-channel engagement solution for your day to day business needs – as we like to say, Inquirly is a digital Swiss knife for businesses.

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Omni-Channel Engagement

Create engaging campaigns and share them wherever your customers hang out.

  • Go social with Facebook, Twitter & Linkedin
  • Go mobile with email, SMS & Android apps
  • Go local with QR codes, beacons & tablets

Marketing Automation

Get recommendations on what to post, when to post and how many people you’ll reach – and plan your campaigns efficiently.

  • Post instantly or schedule strategically to reach all your customers at once
  • Get rich media content to build your creatives
  • Share recommended articles to capture your customers’ interests

Pipelines

Collect leads, contacts and orders, and assign the relevant resources to fulfil or follow up – and close the loop.

  • Manage all customer interactions in one place
  • Track sales & marketing pipelines for optimising your workflows
  • Close the loops by creating rich fulfilment processes for your leads & customers

Reputation Management

Never miss a single customer heartbeat – know what they’re saying at various places and respond intelligently.

  • Listen to customer sentiments from multiple online sources of your presence
  • Manage your online presence across social and other listing platforms
  • Respond intelligently to positive, negative & neutral customer posts

Collaboration

Set up your organisation, roles and permissions and collaborate to give your customers the best brand experience.

  • Manage teams & roles to fit your ogranisational structure
  • Chat within teams to serve your customers collaboratively
  • Assign tasks to the right people for the best fulfilment of your customers’ needs

Mobile Suite

Why restrict yourself to a laptop or desktop screen? Engage anywhere using the Inquirly mobile app.

  • Move away from the confines of your desktop or laptop
  • Enhance your discoverability in the local neighbourhood or marketplaces
  • Engage in realtime with your customers by chatting with them

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