As a home service restoration company, you know that online trust is essential. When homeowners are facing a disaster, they need to be able to rely on your company to get the job done right. One of the best ways to build online trust is to have a strong online reputation, including positive Google reviews. In fact, it is a powerful marketing tool that can significantly impact the success of your restoration business.
Here are just a few of the reasons why your home service restoration company needs Google reviews:
Why Do Google Reviews Matter?
In online marketing, Google reviews are super valuable and the statistics say it all.
- Over 60% of consumers go to Google when looking for local businesses.
- For individuals in the 18-34 age group, a whopping 91% rely on Google to find local businesses.
- Almost 79% of consumers put the same level of trust in online reviews as in recommendations from friends.
- On average, a local business with positive online reviews is 68% more likely to attract customers.
- Boosting average reviews from 3.5 to 3.7 stars results in a remarkable 120% increase in conversion rates.
4 Reasons Why Are Google Reviews Needed?
1. Google Reviews is One of the First Things Potential Customers See
Studies have shown that over 90% of consumers read online reviews before making a purchase decision. So if you have a lot of positive Google reviews, you’re more likely to stand out from the competition and attract new customers.
2. Google Reviews Help You Rank Higher in Search Results
Google uses a variety of factors to determine how to rank websites in its search results, and one of those factors is the number and quality of reviews the website has. So, the more positive Google reviews you have, the more likely you are to appear at the top of the search results for relevant keywords
3. Google Reviews Build Trust and Credibility
When potential customers see that you have a lot of positive Google reviews, they’re more likely to trust your company and feel confident in hiring you.
4. Can Help You Improve Your Restoration Services
By reading your Google reviews, you can get feedback from your customers and learn what they liked and didn’t like about your services. This feedback can help you identify areas where you can improve and provide even better service to your customers in the future.
How Can You Get More Google Reviews?
A. Ask Your Customers For Reviews
After you’ve completed a job, simply ask your customer if they would be willing to leave a review on Google. You can also send them a follow-up email with a link to your Google review page.
B. Make it Easy For Customers to Leave Reviews
Your Google review page should be easy to find and navigate. You can also make it easier for customers to leave reviews by providing them with a link to your review page in your email signature and on your website.
C. Respond to All Reviews
Whether the review is positive or negative, it’s important to respond to all reviews. This shows your customers that you value their feedback and that you’re committed to providing excellent service.
In short, the importance of Google reviews for your home service restoration company cannot be overstated. These reviews are not just a collection of stars. They are a dynamic force that can shape the trajectory of your business. Building trust, enhancing visibility, and differentiating your company are all achieved through the power of customer reviews.
Want to elevate your restoration business? Reach out to us today for expert assistance in drawing leads. Inquirly can be your partner in elevating not just your business growth but also your lead-generation strategies to unparalleled levels.